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  • Writer's pictureElla Rolleston

Partnering With The Charity Hub - FAQ for Suppliers

Updated: Mar 7, 2023

If your company wants to do good with your excess, obsolete, refurbished and customer-returned inventory, The Charity Hub wants to be your Liquidator of Choice. We like transparency so we've summarized a list of commonly asked questions with ANSWERS to keep things simple. Let's make an impact together.


What is The Charity Hub?

The Charity Hub (TCH) is a Liquidator for Good. We solve your inventory problem, divert goods from the landfill, create cash for your company's favorite charity, and help your company demonstrate corporate social responsibility.


TCH makes it easy for global manufacturers, distributors, retailers, warehouses, and insurers to responsibly liquidate inventory by coordinating all logistics and sales, and then donating 50% of TCH’s net profits to the suppliers’ preferred charity.


Liquidate for a Cause

When you work with TCH, it's a Partnership with a Purpose.


TCH's unique triple-impact liquidation solution helps companies support their corporate social responsibility and raise their Environmental, Social, and Governance (ESG) profile by buying excess, refurbished, and customer-returned inventory and turning it into charitable donations.


1. What Makes The Charity Hub Unique?

  • Transparent Process: We follow the same process as a regular liquidator BUT we are a Liquidator for Good. We donate 50% of our net profits to the charity of our supplier's choice. Suppliers know how much the inventory was sold for by the cash created for charity. Feel good that your excess has been liquidated responsibly & with purpose!

  • CSR/ESG - our model helps divert goods from the landfill and create charitable funds supporting both Corporate Social Responsibility (CSR) AND Environmental, Social, and Governance (ESG) goals. We provide an Impact Scorecard for reporting. Plus, if we can't sell something, we'll recycle it, donate it, or work with the supplier to find a feasible solution.

  • Great PR - Excess inventory is rarely a good news story. BUT, with TCH, we help suppliers share a great story: no landfill + more funds for charity + giving back to the community = WE CARE! Engage with your community, investors, employees, and stakeholders, and demonstrate the positive impact you're making.

  • Liquidation Partner - TCH team has decades of liquidation experience with a global network of buyers and logistics partners. Think of TCH as an extension of your external sales team. Let's partner to develop responsible liquidation strategies and do some good together!

2. Where does the Inventory Go?

  • TCH has a network of buyers around the globe. Once we understand any distribution restrictions (channel, geography, etc.), we will only contact qualified buyers that are compliant. Inventory could stay in-country or go around the world.

3. Do Your Provide a Tax Receipt?

  • NO - TCH is a social enterprise - not a non-profit - so we can't issue tax receipts. However, we typically find Financial professionals prefer the flexibility of writing-down/writing-off inventory instead. Ask your CFO!

  • TCH makes charitable donations on behalf of the supplier and is the recipient of any tax receipts.

4. What Kinds of Inventory Do You Deal With?

  • We typically look for no-cost or extremely low-cost inventory [but YES, we DO buy product] that suppliers have written off or written down and want to liquidate for a cause. If not liquidated carefully, this inventory could potentially dilute existing sales channels, damage brand-name, or end up in a landfill.

  • We liquidate most new, refurbished, and customer-returned consumer products including appliances, electronics, tools, in-date health and personal products, apparel, and beyond. We cannot accept expired goods.

  • TCH has the infrastructure to receive, sort, re-package and liquidate customer returned products.

5. What Do I Need to Do?

  • Partnering with TCH is easy - contact us and we'll get the process started!!!

  • Suppliers just need to prepare inventory for the pick-up date as agreed to with TCH.

  • TCH organizes all logistics and pick-up including paying any related costs.

It's a SMALL effort by you but

makes a BIG impact for charity.

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Additional Resources

Check out these other helpful The Charity Hub resources:

About The Charity Hub

The Charity Hub (TCH) offers a unique triple-impact liquidation solution that helps companies support their corporate social responsibility and raise their Environmental, Social, and Governance (ESG) profile by buying excess, refurbished, and customer-returned inventory and turning it into charitable donations. As a Liquidator for Good, TCH makes it easy for global manufacturers, distributors, retailers, warehouses, and insurers to responsibly liquidate inventory by coordinating all logistics and sales, and then donating 50% of TCH’s net profits to the suppliers’ preferred charity. Our expertise is liquidating inventory, our power is giving back. To learn more about turning excess into impact, contact The Charity Hub.

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